If you do, you’ve got an enhanced “point-anywhere” remote. Just below where the batteries sit, you may find a small button. Remove the battery cover from the back of the remote. Before you try to fix problems with your Roku remote, you should figure out which one you have. One kind is an infrared (IR) remote and the other is an enhanced “point-anywhere” remote. Roku devices come with two different kinds of remote controls. The indicator light will blink rapidly on most Roku devices when the factory reset is complete. Once you’ve found it, make sure your Roku device is powered on, then press and hold the reset button firmly for about 10 seconds. On set-top devices like the Roku Ultra, it’s usually a recessed button that requires a paperclip or other small, pointed object to press. On some Roku products, like the Roku Streaming Stick and Streaming Stick+ 4K, the reset button can be pushed with your finger. If it doesn’t, switch to plan B by using the physical reset button on your device.
The above steps assume your Roku is still responsive and gives you the option of using the on-screen menus.
As such, we suggest keeping this one in your back pocket for when everything else fails. This means that all of your settings including downloaded channels and network preferences will be wiped out. As the name suggests, it returns your Roku to the same state it was in when you pulled it out of the box. It’s very important that this process is allowed to complete without interruption.Ī factory reset is a thermonuclear option for fixing problems.
Unplug, wait about 10 seconds, and then reconnect the power cable.
Phil Nickinson/Digital Trends How to restart, update, and reset your Roku In this guide, we’ll break down some of the most common problems you may experience with your Roku hardware and what you can do to try and fix things. Maybe you’ve noticed that your Roku device hasn’t been working as fast lately, or you’ve encountered a glitch or two with some of your favorite apps. How to restart, update, and reset your Rokuĭesigned for the cord-cutters and internet devotees of the A/V world, Roku devices are incredible, reliable, and fairly low-cost, but that doesn’t mean they’re invincible.